Refund policy

Policies, Terms & Conditions of Sale

Unpolished USA

Phone: 404-929-6881

 SHIPPING & RETURN LOCATION

All shipments and approved returns are processed through:

 

Unpolished USA

412 Adamson Square

Carrollton, GA 30117

 

RETURN POLICY

Due to the personal-care and cosmetic nature of our products, all sales are final unless otherwise required by law.

 

If an item arrives damaged, defective, or incorrect, you must contact us within 72 hours of confirmed delivery using our Contact Us form. Please include:

• Your order number

• A brief description of the issue

• Clear photos of the product and packaging

 

Requests submitted after 72 hours may not be eligible for review. Approved resolutions are handled on a case-by-case basis and may include replacement or store credit at our discretion.

 

CONTACT US

For all order issues, shipping concerns, returns, or general inquiries, please contact us using our website Contact Us form or call 404-929-6881.

 

Mailing & Returns Address:

Unpolished USA

412 Adamson Square

Carrollton, GA 30117

 

Response Time

Most inquiries are answered within 24–48 business hours.